Linens

We want you to be completely satisfied with your purchase. Please read our policy carefully before making a return.
Returns

•    You may return your pillow/Line(s) within 7 days from the date of receiving your order.
•    All returns that are not exchanged for another item and are refunded are subject to a 15% restocking fee
•    To be eligible for a return, the item must be:
o    in its original, unopened, and sealable packaging
o    Unused and in the same condition that you received it
Refunds
•    Refunds will only be issued if the pillows are damaged upon arrival.
•    If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damaged product and packaging.
•    Once we review and approve your claim, we will process your refund to the original payment method.

Shipping Charges
•    Shipping costs are non-refundable.
•    You will be responsible for paying your own shipping costs for returning your item unless the return is due to a damaged product.

How to Start a Return
To initiate a return or report a damaged item, please contact our customer service team at [305-751-5255] with your order number and details of the issue.

Mattresses and Mattress sets

Mattresses and mattress sets carry a 20% restocking fee. Do not discard packaging for mattresses and box spring, including corrugated boxes and plastic covers as pick up at your location CANNOT AND WILL NOT take place unless mattresses and mattress sets are packed with original packaging items. No exceptions.

Please note that we do not back order. If the requested items are not in stock by the time we process your RA, your credit card will be refunded for the value of the items returned to our warehouse to avoid further delay on your request. In this case the 15% restocking fee will be waived. All items must be returned in a new, unused and unwashed condition. All original tags must still be attached. We do not refund shipping costs on returns and or exchanges unless there was a processing error on our behalf. If such an error occurs we will refund shipping costs. Send your return with insured registered mail provided by the United Postal Service, UPS or Fed-Ex.

Please include return with addresses, daytime phone number and mobile number (if applicable). Please include photocopy of your order confirmation and RA number along purchase order number on the top right corner of your original purchase invoice (P.O. number).

Pack your items in the original shipping box, insure your package for the full value of merchandise and return it using the delivery service of your choice. We will not be responsible for lost or stolen returns. You must include the RA number given to you with your return. After completing the return instructions please send your package to the following address:

G.R.R. Global Resources Registry LLC

Return Dept. 840 North West 71st Street

Miami, FL 33150

We will notify you once your return has been processed.

Promotions policy

Discounts can not be combined or stacked with other active discount codes, special promotions, or offers. Promotional discounts are available only during the sale window and can not be applied after the sale event or retroactively used to refund any previously placed orders. If a product you recently purchased is on promotion you can return your order and repurchase during the sale, however, your order must meet our return policy and is still subject to a 15% restocking fee.